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Articles and Other Ideas

My writing is divided into four categories. Click on the subject tag to see the articles for each topic:

Planning for the Future of Education

Learning Analytics and Assessment
Learning Shift - the Future of Learning Design
Organization Development and Change

Planning for the Future of Education The current fourth industrial revolution places greater expectations for educational systems to support life long learning. At the same time, formal educational systems are being confronted by changes in demographics and technology. These changes provide both risk and opportunity for organizations that effectively plan for the future.
Learning Analytics and Assessment How do we measure learning and how do we use those metrics to improve learning and other outcomes such as learner engagement and satisfaction? Effective analytics are essential for both learning quality assurance and improvement.
Learning Shift - the Future of Learning DesignHow do we as educators make a shift from "Old Learnin…
Recent posts

Assessing Learning across the Four Performance Domains

The purpose of learning is to increase knowledge. Assessment provides insight into what learners know. Knowledge includes four different domains of performance: cognitive, affective, psychomotor, and social. Effective assessment examines all of these. Assessing Learning across the Four Performance Domains Whether it is a college classroom or a corporate training program, a key question is how do we know what learners learn when learners learn?

The starting point is to begin with the end in mind. What are the learning goals of the learning experience? What do we and our learners hope to accomplish because of the learning experience? What type of performance do we expect from learners? Benjamin Bloom created a framework for learning outcomes that included three domains: cognitive, affective, and psychomotor. I add a fourth domain: social.

Every four years, I re-discover how interesting it is to watch competitive volleyball at the Olympics. Volleyball serves as a great example of these …

Deloitte: Maximizing the impact of learning & development

In higher education we have focuses on assessing student learning for over twenty years. I have been personally responsible for developing learning assessment at three different universities. Our primary interest is in measuring what students learn in their courses and programs, but we have also looked at outcomes after graduation. We also look at student satisfaction and retention of students. Unlike corporate learning, our students pay for their learning, and it is essential that we keep them enrolled and progressing towards graduation.

One of my goals at the conference was building bridges between corporate learning and higher education, especially around the issue of learning analytics. This session from Deloiitte provided a great example of the parallels between higher education and corporate learning.
Framework for Measuring Learning Impact Deloitte created a framework for internal talent and development including:

Value and impact on business – alignmentSolution effective…

Becca Sharon (Expedia Group): You are not your learner!

Intro In a world of information overload, one of the challenges for learning producers is to stand out. A product approach provides both context and process for designing and packaging learning products in response to learner needs and desires. The model has its origins in digital product development and management,
What do you do when learning is not mandatory? How do you get to know your learner?

Products should meet immediate need for users who engage with and benefit from product.

Move beyond requirements of stakeholders


Increased effectiveness – engagementDecreased in wasted resourcesInfluencing power – focus on user versus stakeholder and designer perspective influence up from data Start with clear problems and not solutions problem statementhypothesis what is the expected outcome of productcompetitive intelligence – has anyone solved this before? Consistently engage with usersUser interviews – empathy interviews – 5-7 peopleUser personas – goals, pain points, values –…

PwC: Analytics-driven curation: Connect to your learners

Intro My doctorate is in planning. Somewhere in planning school, I learned that you make sidewalks where people walk across the grass. The best design adheres to existing behaviors. Rather than trying to change human behavior (which is hard), design your product to meet their needs.

In learning, how do we know where people are walking through the grass? PwC’s curation uses analytics to identify how people are accessing content to learn how to improve their services. They look at content by strategic area, modality, and topic. The data indicates searches that lead to matches and those where the learner was left with no satisfaction, which helped identify what gaps needed to be filled.
Lessons LearnedBe in the moment – fit their workflow with location and modality of assetsPairing is caring – mix technical and nontechnical assets (people look for technical subjects, so pair with nontechnical skills that people are not looking for…top down and bottom up)Ride the wave – what is the next …